Distance Sales Contract

1. DISTANCE SALES CONTRACT PARTIES

1.1. Seller Information:

Phone Number: +90541 918 95 23

Email: service@clothingworldturkey.com

1.2. Customer information:

2. SUBJECT AND SCOPE OF THE CONTRACT

2.1. This contract, called the Distance Sales Contract, has been created following the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts under Turkish Law.

2.2. Both parties involved in this contract understand and agree that they have obligations and responsibilities based on the Law and the Regulation on the Distance Sales Contract.

2.3. This contract pertains to the Law and Distance Sales clauses regarding the purchase and delivery of goods or services with specific qualifications stated in the contract. The customer has ordered the goods or services belonging to the seller from the website of Clothing World Turkey Clothing Import and Export (), and this contract specifies the Rights and Obligations of both parties.

3. BASIC QUALITIES OF THE GOODS AND SERVICES SUBJECT TO THE CONTRACT

3.1.The product description, unit amount, quantity, and payment terms provided on the website are accurate and have been approved by the customer.

3.2. The prices displayed on the Clothing World Turkey - Armin website are the actual sales prices. These prices are valid until updated or changed. Any temporarily announced prices are only valid for the specified period of time as indicated.

3.3.  Customers are responsible for paying the shipping fee.

4. DELIVERY AND DELIVERY METHOD OF THE GOODS

4.1. The products will be delivered to the customer's specified address within 14 days from the order date, and will be packed securely to ensure they arrive intact.

4.2. If the customer requests delivery to a person or organization other than themselves, the seller cannot be held responsible if the recipient does not accept the delivery.

4.3. Upon receiving the products, the customer is responsible for promptly checking the items for defects and notifying the seller of any issues.

5. RIGHT OF WITHDRAWAL

5.1. If the Customer is buying goods through a distance contract, he/she has the right to withdraw from the contract by rejecting the goods without any legal or criminal responsibility and without giving any reason within 14 (fourteen) days of receiving the product.

5.2. To exercise the right of withdrawal, the Customer must make a written notification by mail, email, or fax within 14 (fourteen) days.

5.3. To complete the return process, the Customer needs to fill out the return form that the Seller sent the Customer and put it in the return package.

5.4. The product or products that the Customer is returning should be delivered with their box, packaging, and standard accessories, if any.

5.5. The Selller will refund the Customer the total price and any documents that put he/she under debt within 14 (fourteen) days of receiving his/her withdrawal notification.

5.6. Shipping and customs costs of the product are the Customer’s responsibility and cannot be refunded.

5.7 The Seller cannot be held responsible if the delivery address which the Customer provided is incorrect, if he/she is not at the address, or if the Customer does not receive the package from the delivery company.

6. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal does not apply to "special order" products that are not included in the standard size table, and that are produced based on the customer's personal needs and desires, and are unsuitable for return due to their nature.

7. GENERAL PROVISIONS

7.1. By filling out this form, the Customer confirms hat he/she has read and understood the basic information about the product which he/she is purchasing, including its features, price, payment method, and delivery details.

7.2. Once the Custoemr confirms the order in writing,he/she verifies that the shipping address and product details are correct before finalizing the distance contract.

7.3. Please note that the seller is not responsible for any delays or issues that may arise during the shipping process, as these are the carrier company's responsibility.

7.4. In the event that the Seller is unable to supply the products that are ordered for a valid reason, the Seller may provide the Customer with an alternative product of equal quality and price. The Seller will inform the Customer in writing and obtain your approval before proceeding.

7.5. If, for any reason, the Seller is unable to fulfill the order, we will notify you before the delivery deadline expires and refund the full amount paid within 10 (ten) days.

7.6. If the customer fails to pay the product price or if the payment is cancelled by the bank, the seller will no longer be obligated to deliver the product.

7.7. When placing an order, the customer acknowledges that their order may be subject to import duties and taxes upon arrival to their country. Clothing World Turkey does not collect duties and taxes and is unable to predict the exact amount of charges. If additional charges apply, they must be paid in order for the package to clear customs. For more information on your country's customs policies, please contact your local customs office.

7.8. If the customer fails to pay for the products, they must return the products to the seller within 7 days at their own expense, upon notification from the seller. The seller reserves all other contractual and legal rights, including the right to follow up on the product price receivable, separately and in any case.

8. NOTIFICATION AND CONTRACT OF EVIDENCE

Any correspondence to be made between the parties under this contract will be made via e-mail, except for the obligatory cases listed in the legislation. The buyer accepts that in disputes that may arise from this contract, the official books and commercial records of the seller, the electronic information and computer records kept in its own database, servers, will constitute binding, definitive and exclusive evidence and that this article is in the nature of an evidential contract within the meaning of article 193 of the Code of Civil Procedure declares and undertakes.

9. RESOLUTION OF DISPUTES

The regional court in Istanbul/Caglayan/Turkey is authorized to resolve any disputes arising from the contract.

10. ENFORCEMENT

This contract, which consists of 10 (ten) articles, was read by the parties and concluded by being approved by the buyer electronically on 30.05.2023 and came into force. 

Seller : Clothing World Turkey Clothing Import Export Company 

Customer: